Privacy Policy

1. Information We Collect

Radio-Grad collects information necessary for the operation of a radiology practice, including:

• Patient demographics (name, contact info, date of birth).
• Clinical data (imaging requests, scan results, reporting findings).
• Financial data (payment records, M-Pesa transaction IDs, insurance details).
• Account credentials for medical professionals and staff.

2. How We Use Information

The collected data is used exclusively for:

• Managing patient imaging records and reporting workflows.
• Generating financial analytics and revenue tracking for the practice.
• Facilitating communication between medical professionals.
• Ensuring the security and integrity of the Service.

3. Data Protection and Security

We employ robust security measures to protect your data:

• End-to-end encryption for sensitive patient information.
• Regular daily backups to prevent data loss.
• Granular access controls based on user roles (Admin, Doctor, Staff).
• HIPAA-compliant hosting infrastructure.

4. Sharing of Information

We do not sell or share patient data with third parties for marketing purposes. Data is only shared with authorized medical personnel involved in the patient's care or as required by Kenyan law.

5. Patient Rights

Patients have the right to access their medical records and request corrections where necessary. Medical practices using Radio-Grad are responsible for fulfilling these requests in accordance with local regulations.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@netalgodev.com.